We’re delighted to announce Sounds Connection has qualified for TripAdvisor’s Certificate of Excellence Hall of Fame. We’re chuffed and very grateful to our lovely customers.
What is the TripAdvisor Hall of Fame?
We made the Hall of Fame by earning a TripAdvisor Certificate of Excellence every year for the past five years. To award a Certificate of Excellence, TripAdvisor:
“uses a proprietary algorithm to determine the Certificate of Excellence honourees, it takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period, as well as a business’s tenure and ranking on the site’s Popularity Index.”
“TripAdvisor is an invaluable tool for us. It’s great for customer feedback, so that we know what we’re getting right and where we can make improvements. It also gives our company credibility when customers are browsing online and choosing who to tour with. Luckily our customers are generally very happy! We’re very proud to have achieved Hall of Fame status – it’s testament to our hard-working staff and ongoing process improvements.”
Maria Baxter, owner operator
Sounds Connection takes care to reply to each and every customer’s online reviews. Examples of the feedback Sounds Connection receives include:
“My fiancé and I had such an enjoyable day on this wine tour. It was so easy to book and we were picked up directly from our accommodation in Blenheim.”
“If you are worried about doing a tour solo, you need not be with Sounds Connection. It was an awesome tour, with lovely wines and an awesome guide, Peter.”
“Had a fantastic half day tour with Sam. He was incredibly knowledgeable and took great care of us. Each winery was selected based on our interest and each one had a fun place to distract our three young girls as we sampled the best that Marlborough has to offer.”
“Fourth time going out with Mark on the vessel “Tory”. As always the experience was beyond expectations and Mark ensured we went home with an abundance of fish. Sarah was fantastic her customer service goes above and beyond.”
We wanted to say a big thank you. It takes time and effort to post your feedback on TripAdvisor and we really appreciate people making the effort for us.
The Sounds Connection team0